PAYMENT:

  • We accept Visa, Mastercard, American Express or PayPal as method of payment. All transactions are secure and encrypted and we never store your credit card information.

  • All payments are made in US Dollars (USD).

  • BLACKMERLE adheres strictly to selling guidelines of Stripe and PayPal, ensuring that both BLACKMERLE & the customer are fully protected under their security policies.


SHIPPING:

  • Free worldwide Shipping (If your country is not listed at the checkout, please contact us at info@blackmerle.com).

  • The price includes the shipping and duty.

  • All orders will be processed for shipping within 1 -2 business day after placing the order (with the exception of pre-order items). Orders received on weekends and holidays will begin processing the next business day.


RETURN/EXCHANGE:

  • Returns are accepted only on regular priced items (All items purchased on sale, promotion or pre-order are considered final sale).

  • All return requests must be made within 7 days of delivered date. Please send an email to info@blackmerle.com indicating your order number, the item(s) you wish to send back and whether you would like to return, exchange or have a store credit. Please pay the return postage cost and ship the item(s) back using a trackable postal service and let us know of the tracking number.

  • Please assure that the items are unworn and new, with all original tags attached. Returns that do not meet our policy will not be accepted and will be returned to the client at their cost.

  • All exchange requests must be made within 7 days of the original order. You may exchange an item or accept a store credit, valid for one year, on any returns. Exchange requests must be emailed at info@blackmerle.com before sending the package back. Refunds on both original and return postage costs are not possible.

  • Exchanges are only possible if the garments have not been worn and are in perfect condition with the original tags still attached. Soiled, damaged or compromised merchandise will not be accepted.


PRIVACY POLICY:

BLACKMERLE Clothing fully respects and is committed to the protection of your privacy & personal details. All private/personal information is handled and stored in a safe and responsible manner.

No information regarding private/personal details shall ever be disclosed to third party companies, and shall only be used by BLACKMERLE Clothing for the following:

- The Google Analytics Demographics Features.

- How you and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

- How visitors can opt-out of the Google Analytics Advertising Features you use, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out).


You will only be sent email notifications if you have requested to be added to our mailing list via double opt-in subscription. If you would like to unsubscribe from the mailing list, you can simply click "unsubscribe" button at the bottom of the newsletter or send an email to info@blackmerle.com.

About Cookies:

BLACKMERLE Clothing website uses cookies. By using the website, you agree and consent to BLACKMERLE Clothing’s use of cookies in accordance with the terms of this policy. Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Google Cookies:

BLACKMERLE Clothing uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html Credit: freenetlaw.com

Refusing Cookies:

Most browsers allow you to refuse to accept cookies. In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy.” Blocking cookies will have a negative impact upon the usability of some websites.