• We accept payments via Stripe or PayPal.


  • All payments are made in US Dollars (USD).


  • BLACKMERLE adheres strictly to selling guidelines of Stripe and PayPal, ensuring that both BLACKMERLE & the customer are fully protected under their security policies.


  • WORLDWIDE SHIPPING (If your country is not listed at the checkout, please contact us at


  • All orders will be processed for shipping within 1 -2 business day after placing the order. Orders received on weekends and holidays will begin processing the next business day.


  • BLACKMERLE ships delivery duty unpaid, and as such, international orders outside Canada may be subject to duties and taxes billed by the destination country’s customs & border services agency. These levies, in addition to any brokerage fees charged for customs clearance, are the sole responsibility of the customer.


  • refunds are not accepted. Exchanges are accepted with the exception of sale items.


  • All exchange requests must be made within 10 days of the original order. You may exchange an item or accept a store credit, valid for one year, on any returns. Exchange requests must be emailed at before sending the package backRefunds on both original and return postage costs are not possible.


  • Exchanges are only possible if the garments have not been worn and are in perfect condition with the tags still attached. Soiled, damaged or compromised merchandise will not be accepted.